BM AUDIO LABS, INC. ("BM Audio Labs") PRIVACY POLICY
COLLECTION OF INFORMATION
When you are on a BM Audio Labs site and are asked for personal
information, you are sharing that information with BM Audio Labs,
Inc., its subsidiaries and related companies. Additionally, if you
purchase a pair of loudspeakers, amplifier requiring service, your
personal information may be collected by a third party vendor working
with BM Audio Labs. BM Audio Labs may also contract with third party
companies to perform services for BM Audio Labs on its Web site
that require these companies to collect personal information (e.g.
hosting a Web site competitions, promotions or surveys, or software
downloads). The BM Audio Labs Web site may contain various links
to third-party Web sites. These sites may provide additional information,
goods, services and/or promotions. These sites are owned and operated
independently of BM Audio Labs, and have their own separate privacy
and data collection practices. Any information you provide to these
Web sites will be governed under the terms of their privacy policy,
if any. BM Audio Labs has no responsibility or liability whatsoever
for the independent actions or policies of these independent sites,
and is not responsible for the content or privacy practices of such
sites.
THE USE OF INFORMATION.
BM Audio Labs' primary goal in collecting personal information is
to facilitate order processing and to enable us to contact you if
a problem arises with your order. Additionally, if you purchase
a loudspeaker, amplifier or other device requiring support or service,
your personal information may be used to obtain a credit report
if necessary. Providing such information when making a registration
or request for support is required. This information may also be
used to provide you with a customized experience on our site, which
includes interactive communications, and other support services.
The
BM Audio Labs site may also contain optional surveys and questionnaires
asking for information, as well as several opportunities for visitors
to ask questions. We use the information you provide to help us
design and build better products, to customize your shopping experience,
and to provide advice and purchase recommendations. Taking part
in any of these segments is always optional.
We
also use the information we collect to help target valuable marketing
and advertising offers. This kind of advertising may be done without
banner ads except wherever practical via promotional e-mails sent
by BM Audio Labs, or by third parties under contract with BM Audio
Labs. BM Audio Labs may also match user information with third party
data to help us better understand our customers. This means BM Audio
Labs may combine the personal information you provide us with information
available from other sources, including offline sources, to market
new products or services we think may be of interest to you.
Finally,
BM Audio Labs does research on our users' demographics, interests,
and behavior based on the information provided to us when making
a purchase, during a promotion, from surveys and from our server
log files. We do this to better understand and serve our users.
This research is compiled and analyzed on an aggregated basis so
as to prevent identification of personal information relating to
any one individual. BM Audio Labs will not share this aggregated
data with our business partners.
SHARING OF INFORMATION.
Except as outlined in this policy or on our Web site, BM Audio Labs
never provides your personal information to third-parties without
your consent. BM Audio Labs shall only in principle share the information
you provide with BM Audio Labs subsidiaries and related companies.
If you purchase a loudspeaker, amplifier or other device requiring
service or support, your personal information is shared with the
equipment provider/dealer from which you purchased. Additionally,
if you express interest in a product requiring a particular type
of assistance, BM Audio Labs may share your personal information
with your local equipment provider in order to determine whether
such part or product is available in your area.
BM
Audio will not share your personal information with third-party
business partners so that they may provide services to BM Audio
Labs that are consistent with the terms of this Privacy Policy,
and this Web site (e.g. database management, sending targeted e-mails,
and conducting competitions and other promotions on behalf of BM
Audio Labs). BM Audio Labs takes great pride in utilizing only reputable
business partners.
Unless we have your permission, BM Audio Labs will share the Personal
Information you provide online only with other BM Audio Labs entities
or with entities that provide services to BM Audio Labs, and only
for legitimate purposes including those described herein. Personal
Information we collect online is used for responding to inquiries,
processing orders, keeping you informed about your order status,
for statistical purposes, for improving our site and its performance,
for developing better products and services, to serve advertisements,
contests, surveys and promotions, and to notify you of products
or special offers that may be of interest to you.
BM Audio Labs or its related entitles could merge with or be acquired
by another business entity or their respective assets could be acquired.
Should such a combination or acquisition occur, you should expect
that BM Audio Labs would share some or all of your Personal Information
to continue serving you and other users of our web site.
Occasionally, we may be required by law enforcement or judicial
authorities to provide your Personal Information to the appropriate
authorities. We will disclose your Personal Information if required
by law, upon receipt of a court order or subpoena, or to cooperate
with a law enforcement investigation. We reserve the right to report
to law enforcement authorities any activities that we, in good faith,
believe to be unlawful.
BM Audio Labs' Web site may also utilize third party vendors to
provide products and services to BM Audio Labs consumers. Such relationships
are designated with a "Provided by Company" legend or
logo, or other similarly worded designation. If you desire to purchase
a product or service from such third party, your personal information
will be collected by the third-party company, and shared with BM
Audio Labs. Additionally, when you purchase or download software
applications from BM Audio Labs or a third-party, your personal
information is shared with the software developer in order to register
you as a licensed software user, and to permit them to provide you
any required support. Although these software developers are encouraged
to develop and follow appropriate privacy policies, BM Audio Labs
cannot be responsible for the privacy practices of such companies.
If you are concerned about the privacy policy of a certain developer
or software company, you may contact them directly or visit their
individual Web sites.
BM
Audio Labs may also disclose personal information in special cases
when we have reason to believe that disclosing this information
is necessary to identify, contact or bring legal action against
someone who may be violating this site's Legal
Notice or may be violating BM Audio Labs' or other's rights
or causing injury to or interference with BM Audio Labs' or other's
property. BM Audio Labs may also disclose or access personal information
when we believe in good faith that the law requires it.
CHOICES REGARDING COLLECTION, USE AND DISTRIBUTION
OF INFORMATION.
BM Audio Labs or its business partners may, upon your consent from
time to time, send you e-mail or direct mail regarding our products
and services. If you do not want to receive such information, simply
tell us when you give us your personal information, or follow the
directions contained on it to remove your name from our mailing
list.
No
data transmission over the Internet can be guaranteed to be 100%
secure. As a result, while we strive to protect your personal information,
BM Audio Labs cannot ensure or warrant the security of any information
you transmit to us or from our Web site, and therefore you use our
site at your own risk. Once we receive your transmission, we use
our best effort to ensure its security on our systems.
As
a global company BM Audio Labs has international sites and users
all over the world. When you give BM Audio Labs personal information,
that information may be sent electronically to servers outside of
the country where you originally entered the information. In addition,
that information may be used, stored and processed outside of the
country where you entered that information. Whenever BM Audio Labs
handles personal information, regardless of where this occurs, it
takes steps to ensure that your information is treated securely
and in accordance with the relevant terms of use and this Privacy
Policy.
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